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Current Employment Opportunities

Work at the Heart of Toronto's Waterfront

Welcome to Harbourfront Centre's online resource for employment opportunities. Simply click on the title of each position listed below for further information. Specific application instructions can be found within each job posting.

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply.

Summer Camp Director-Harbourfront Centre Camps

Admin Assistant-Summer Camp

Art Specialist-Summer Camps

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Summer Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Art Specialist
Department: Recreational Learning
Compensation: $17/hour
Number of Vacancies: 1 or 2
Job Type: Part-time, Contract (Monday-Friday 9:30AM-12:30PM; June 29-September 4), additional training and programming hours in June as required

JOB DESCRIPTION
Working under the direction of Assistant Manager – Recreational Learning, the Art Specialist is responsible for daily execution of arts programming in the respective camps: Curiosity, Quest, Creative Arts, Emerging Artists camps, Senior Arts camps, Architecture, Young Builders, Interior Design & Decorating, S.T.E.A.M. The Art Specialist is responsible for the set-up, supplies, delivery and clean-up of their scheduled workshop. In addition, the Art Specialist will collaborate with the Directors to ensure programming meets our end-of-session Open House exhibition standards.

The ideal candidate will have a breadth of experience teaching children and youth. Mastery of classroom management techniques is essential to ensure optimal campers outcomes. As the Art Specialist, a commitment to artistic exploration through personal practice and an ability to convey passion for the arts is encouraged.

Please visit: www.harbourfrontcentre.com/camps for a detailed description of each program.

DUTIES
• Administer, supervise, plan and co-ordinate specialized programming in the respective camps
• Prepare, monitor and reset all venue spaces
• Order, organize and manage supplies
• Provide assistance and encouragement; pace workshop to meet campers’ needs
• Provide support for Directors, Co-op Students and Counsellors if required
• Execute all programming to the highest standard of teaching excellence; ensuring inclusion of all campers remains a top priority
• Collaborate with the Directors to ensure programming meets our end-of-session Open House exhibition standards
• Provide superior customer service
• Other duties as required

WORKPLACE HEALTH AND SAFETY
• All staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

SKILLS & REQUIREMENTS

Essential Criteria
• Must be 21 years of age within the calendar year;
• Extensive program planning experience in visual arts;
• Ability to work with campers of all ages;
• Ability to work independently and take ownership for all aspects of programming (set-up, clean-up, supply management);
• Energetic, enthusiastic and able to motivate campers;
• Organized and able to remain calm when faced with competing priorities (time, resources, etc.);
• Familiarity with a variety of artistic mediums (drawing, painting, printmaking, clay, etc.) is required;
• Police Check and Vulnerable Sector Screening prior to June 29, 2020 is required;

Desirable Criteria
• Completed a post secondary degree as related to the position (B.F.A., B.Ed. or equivalent recommended);
• Standard First Aid and CPR-C is an asset;

Working Conditions
• Standing for prolonged periods of time while facilitating workshops.

Please send your resume and cover letter quoting Art Specialist to:
Brittany Higgens, Assistant Manager, Recreational Learning
E-mail: bhiggens@harbourfrontcentre.com

Qualified applicants are encouraged to apply before: March 31, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Camps Coordinator-Summer Camps

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Summer Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Camps Coordinator
Department: Recreational Learning
Compensation: $720 per week (plus compensation for training)
Number of Vacancies: 1
Job Type: Seasonal, Contract
Duration: April–September (Part-time in April-May / Full-time May 11–September 4)
Hours: Monday to Friday, 8:30AM–4:30PM / 35hrs per week (Additional duties starting at 7:30AM and going as late at 6:00PM may be assigned).

JOB DESCRIPTION
Working under the direction of Assistant Manager – Recreational Learning, the Camps Coordinator supports all processes related to the successful operation of camp programs. The Camps Coordinator will coordinate the day to day activities of Harbourfront Centre Camps, including the execution of beginning and end-of-day travel locations, end-of-session Open Houses, camp-wide activities, weekly staff meetings, staff training and supply management. The Camps Coordinator will provide exceptional customer service to all participants in our programs via phone, email, and face-to-face communication, and position themselves as the senior step in issue resolution. As a resource to new and returning staff, the successful candidate should be well versed in a day camp setting and have supervisor experience. The ideal candidate will face each day with a positive attitude and understand that shifting priorities require a flexible approach to daily tasks.

Please visit: www.harbourfrontcentre.com/camps for more camp information

DUTIES
• Assist in hiring, training, supervising and evaluating Supervisors
• Assist in hiring, training and supervising Directors
• Assist in hiring, training and supervising Counsellors
• Assist in ordering program supplies and manage supply inventory
• Program and help facilitate camp-wide activities for weekly theme days
• Manage beginning and end-of-day travel locations
• Manage and evaluate Counsellor-in-Training (CIT) Facilitator
• Manage and help facilitate Open Houses
• Administrative duties such as evaluations, incident/accident reports, scheduling, etc.
• Plan and run camp specific meetings
• Provide superior customer service
• Other duties as required

WORKPLACE HEALTH AND SAFETY
• All staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

SKILLS & REQUIREMENTS

Essential Criteria
• At least 21 years of age within the calendar year;
• Previous supervisory experience required;
• Significant previous camp experience required;
• Strong leadership, programming and organizational skills;
• Energetic, enthusiastic and responsible;
• Enjoy working with children;
• Current Standard First Aid and CPR-C;
• Police Reference and Vulnerable Sector Screening prior to June 29, 2020;

Desirable Criteria
• Enrolled in or completed a post secondary degree in related field;
• Valid G-Class driver’s licence is an asset

Working Conditions
• Standing for prolonged periods of time;
• Some stressful situations caused by numerous deadlines, varying work schedules;
• Some exposure to inclement weather conditions during outdoor and offsite programs;
• Weekend work can be required, particularly in Spring with staff hiring and training
Interviews: Will be held mid-April (or scheduled based on applicant’s availability)

Please send your resume and cover letter quoting Camps Coordinator to:
Brittany Higgens, Assistant Manager, Recreational Learning
E-mail: bhiggens@harbourfrontcentre.com

Qualified applicants are encouraged to apply before: March 31, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Canoe and Kayak-Instructor-In-Training (IIT)-Summer Camps

Canoe and Kayak-Junior Instructor-Summer Camps

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Summer Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATMENT
Position: Canoe and Kayak-Junior Instructor
Department: Recreational Learning
Compensation: $507 per week (plus compensation for training)
Number of Vacancies: 14
Duration: June 22-September 4, 2020 (Training: June 22-26 / Full-time: June 29-September 4)
Hours: Monday to Friday, 8:30AM-4:30PM / 40 hours per week

Working alongside the Harbourfront Canoe and Kayak Centre, Junior Instructors provide a fun and safe environment for the campers attending their group on any given week that follows the description in the Harbourfront Centre Camps Brochure. Senior Instructors will utilize the skills and abilities of the Junior Instructors to improve the quality of programming and group dynamics. In the pre-camp season, Junior Instructors partake in leadership training and are expected to commit to paddling skill development. During the camp season, Junior Instructors are responsible for the well-being of up to 12 campers, as well as supporting the Senior Instructor during lessons and activities.

DUTIES
• Attend pre-camp training and assist Senior Instructors in delivery of training to IITs
• Gain and maintain adequate paddling skill level and knowledge to allow for quality instruction on and off-water
• Deliver quality daily programming
• Assist Senior Instructors and Directors in the facilitation of programming
• Assist the Senior Instructor in supervising a camper group of up to 12 campers
• Provide feedback and guidance to IITs
• Organize camp games and activities
• Additional duties include: preparation of boats prior to start of camp day, assist in cleaning; maintenance; and putting away after camp day
• Other duties as assigned

SKILLS & REQUIREMENTS
Essential Criteria
• Previous experience working in a camp setting and/or with children;
• At least 16 years of age within the calendar year;
• Standard First Aid First Aid and CPR certified prior to June 29, 2020 is required;
• Canoeing or Kayaking experience;
• Police Check and Vulnerable Sector Screening (over 18 years of age) or Statutory Declaration (under 18 years of age) prior to June 29, 2020 is required;
• Strong programming, leadership and organizational skills;
• Energetic, enthusiastic and responsible;
• Enjoy working with children;
Desirable Criteria
• Previous Harbourfront Centre Camps Instructor-in-Training volunteer;
• Interest in furthering paddling skills and ability;
• Bronze Cross, Canadian Red Cross Assistant Lifeguard, or NLS an asset

Interviews: Will be held starting in May until all positions are filled

Interested candidates should apply through our online recruitment portal at the link below. You will be asked to create a profile and will be taken to the application selection page:

https://harbourfrontcentre.campbrainstaff.com

Qualified applicants are encouraged to apply before: March 31, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Canoe and Kayak-Senior Instructor-Summer Camps

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Summer Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Canoe and Kayak-Senior Instructor
Department: Recreational Learning
Compensation: $560 per week (plus compensation for training)
Number of Vacancies: 12
Duration: June 15-September 4, 2020 (Training: June 15-26 / Full-time: June 29-September 4)
Hours: Monday to Friday, 8:30AM-4:30PM / 40 hours per week

Working alongside the Harbourfront Canoe and Kayak Centre, Senior Instructors provide a fun and safe environment for campers attending their group on any given week that follows the description in the Harbourfront Centre Camps Brochure. Senior Instructors will utilize their skills and experience to maintain and improve quality of programming and group dynamics. In the pre-camp season, Senior Instructors partake in leadership training and assist Directors in training Junior Instructors and Instructor-in-Training (IIT) volunteers. During the camp season, Senior Instructors are responsible for the well-being of up to 12 campers, as well as developing leadership skills in Junior Instructors and Instructors-in-Training(IIT). Furthermore, Senior Instructors are responsible for planning and executing their group’s daily activities with the assistance of Junior Instructors and IITs.

DUTIES
• Attend pre-camp training and assist Directors in training of Junior Instructors and IITs
• Maintain adequate paddling skill level and knowledge to allow for quality instruction on and off-water
• Oversee a camper group of up to 12 campers while working alongside the Junior Instructor and IIT
• Plan, administer, co-ordinate, and supervise camp activities
• Prep materials and clean-up
• Provide feedback and guidance to Junior Instructors and IITs
• Additional duties include: preparation of boats prior to start of camp day, assist in cleaning; maintenance; and putting away after camp day
• Other duties as assigned

SKILLS & REQUIREMENTS
Essential Criteria
• Previous experience working in a camp setting and/or with children;
• At least 17 years of age prior to June 29, 2020;
• Standard First Aid and CPR certified prior to June 29, 2020 is required;
• Police Check and Vulnerable Sector Screening prior to June 29, 2020 is required;
• Strong programming, leadership and organizational skills;
• Energetic, enthusiastic and responsible;
• Enjoy working with children;
• Bronze Cross, Canadian Red Cross Assistant Lifeguard, or NLS is required;
• Paddle Canada or ORCKA Instructor Certification in Canoeing and/or Kayaking is required; (relevant courses will be offered prior to start of pre-camp training)

Desirable Criteria
• Enrolled in or completed a post secondary degree as related to the position;
• Previous leadership experience;
• Interest in furthering paddling skills and ability

Interviews: Will be held starting in May until all positons are filled

Interested candidates should apply through our online recruitment portal at the link below. You will be asked to create a profile and will be taken to the application selection page:

https://harbourfrontcentre.campbrainstaff.com

Qualified applicants are encouraged to apply before: March 31, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Counsellor-in-Training Facilitator-Summer Camps

Courier – Admin Assistant-Summer Camp

Dance Specialist-March and Summer Camps

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Dance Specialist
Department: Recreational Learning
Compensation: $17/hour
Number of Vacancies: 1 or 2
Job Type: Part-time, Contract
Duration: March Break: March 16-20 and/or Summer: June 29-September 4
Hours: Monday-Friday 9:30AM-12:30PM (additional training and programming hours in March/June as required)

JOB DESCRIPTION
Working under the direction of Assistant Manager – Recreational Learning, the Dance Specialist is responsible for daily execution of dance programming in the respective camps: Kinder Explorers; Curiosity; Active Kids; Creative Arts; Dance, Dance, Dance; Movin’ and Groovin’; Pop Star; Musical Explorations; Musical Theatre. The Dance Specialist is responsible for the set-up, delivery and clean-up of their scheduled workshop. In addition, the Dance Specialist will collaborate with the Directors of both dance and music camps to ensure programming meets our end-of-session Open House performance standards.

The ideal candidate will have a breadth of experience teaching children and youth. Mastery of classroom management techniques is essential to ensure optimal campers outcomes. As the Dance Specialist, a commitment to artistic exploration through personal practice and an ability to convey passion for the arts is encouraged.

Please visit: www.harbourfrontcentre.com/camps for a detailed description of each program.

DUTIES
• Administer, supervise, plan and co-ordinate specialized programming in the respective camps
• Prepare, monitor and reset all venue spaces
• Provide assistance and encouragement; pace workshop to meet campers’ needs
• Provide support for Directors, Co-op Students and Counsellors if required
• Execute all programming to the highest standard of teaching excellence; ensuring inclusion of all campers remains a top priority
• Collaborate with the Directors to ensure programming meets our end-of-session Open House performance standards
• Provide superior customer service
• Other duties as required

SKILLS & REQUIREMENTS
Essential Criteria
• Must be 21 years of age within calendar year;
• Extensive program planning experience in dance and/or theatre;
• Ability to work with campers of all ages;
• Ability to work independently and take ownership for all aspects of programming (set-up, clean-up, supply management);
• Energetic, enthusiastic and able to motivate campers;
• Organized and able to remain calm when faced with competing priorities (time, resources, etc.);
• Familiarity with a variety of dance styles (hip hop, contemporary, body percussion, etc.) is required;
• Police Check and Vulnerable Sector Screening is required

Desirable Criteria
• Completed a post secondary degree as related to the position (B.F.A., B.Ed. or equivalent recommended);
• Familiarity with musical theatre is an asset;
• Standard First Aid and CPR-C is an asset;

Working Conditions
• Some exposure to rigorous physical activity during Dance programs.

Please send your resume and cover letter quoting Dance Specialist to:
Brittany Higgens, Assistant Manager, Recreational Learning
E-mail: bhiggens@harbourfrontcentre.com

Qualified applicants are encouraged to apply before: February 28, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Development Assistant Trainee-Job Ref#20FC06

HARBOURFRONT CENTRE
Employment Opportunity
Development Assistant Trainee
Contract Position

Number of vacancies: 1

As this position is based on a grant, the candidate must identify as being from a First Nation, Métis or Inuit background.

Reporting to the Development Officer, Corporate Partnerships, the Development Assistant Trainee will work with the Development (Corporate Partnerships) team to aid in the servicing of Harbourfront Centre Corporate Partners. Working closely with Harbourfront Centre staff and external sponsor representatives, this sponsorship marketing position will assist with the servicing of client and partner needs leading up to and during events and campaigns. This includes but is not limited to: helping with sponsor fulfillment, sponsorship outreach and prospecting, corporate and foundational grant applications, and reporting on development partner activities. This position will require some evening and weekend work as well as within an office environment during regular business hours for a total of 30-35hrs a week.

Major Responsibilities Include:
� Represent Harbourfront Centre as an ambassador of the Development Department;
� Act as one of the main contacts for sponsors and partners during festivals and events;
� Assist the Development Department with prospect research, reporting, tracking and data entry
� Assist with on-site marketing activation support and sponsor servicing with internal and external stakeholders from pre-event set-up through to post-event teardown and reporting, troubleshooting any problems that may arise and communicating their concerns and needs with internal staff;
� Support Corporate Partnerships team events and B2B marketing initiatives, including: coordinating event logistics for private receptions, drafting newsletter copy, managing RSVP lists
� Assist with Corporate Partnerships team administration, including: preparation of detailed event outlines and reports, coordinating logistics, managing internal photo database and updating the team on the status of each program and activation’s success;
� Support funder cultivation and solicitation through preparation of: Prospect profiles, Sponsorship and corporate philanthropy proposals; Grant applications;
� Work with other departments such as Marketing, Production, Site Services and Community Engagement to deliver exceptional partnership experiences on-site and in-office;
� Work with Development Officer to support the delivery of exceptional client servicing of Harbourfront Centre corporate partners and donors, helping to ensure that sponsorship opportunities are maximized;

Qualifications
Essential Criteria:
• Computer proficiency in Microsoft Office Suite, particularly: Word, Excel and PowerPoint
• Experience in a public-facing customer service role
• Strong written and verbal communication, presentation, organization, research, interpersonal and relationship management skills
• Results oriented and proactive, with the ability to multitask, prioritize and work independently
• A team player, able to work collaboratively, positively, and creatively with colleagues to achieve shared goals.
• A flexible approach to work, with the ability to work outside standard hours as required.
• Comfortable and capable of lifting heavy objects (up to 20lbs)
• Ability to work outdoors in varying weather conditions and during live events

Desirable Criteria:
• Work experience in a non-profit environment (preferably in arts and culture) is an asset
• Work experience with event coordination/marketing activations
• Event Management and CRM database software experience is an asset
• An educational background/interest in marketing, communications, public relations or other related field is a strong asset
• Smart Serve certification
• Additional language skills

Supervision and Mentorship:
The Development Assistant Trainee will be supervised by the Development Officer, Corporate Partnerships, with both roles reporting to the Senior Development Officer. The Development Officer, in conjunction with the Senior Development Officer, Corporate Partnerships will continually monitor and communicate with the successful candidate providing constructive feedback for professional development. In the first month, the Development Assistant Trainee will shadow the supervisor to integrate them into the position. Goals and objectives will be agreed upon and a mutually beneficial mentorship plan will be developed. As the contract progresses, the incumbent will accumulate more responsibility within a team environment. Problem solving, time management, customer service and volunteer management skills will be harnessed and developed while receiving consistent mentorship from the team. Specific skills related to researching methods and report writing will be developed through coaching within the office work environment. Regular check-ins and ongoing scenario and site training will ensure the Development Assistant Trainee has new and improved confidence, skills and experience.

Period of Employment: April 1, 2020 – March 31, 2021

Deadline: March 16th, 2020
Please e-mail your resume and cover letter (in one document)
E-mail: mmclean@harbourfrontcentre.com

Director – Canoe & Kayak-Summer Camp

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Director – Canoe & Kayak
Department: Recreational Learning
Reports to: Marine Camps Coordinator
Compensation: $640 per week (plus compensation for training)
Number of Vacancies: 2
Job Type: Seasonal, Contract
Duration: May-September 4, 2020 (Part-time: May-June / Full-time: June 15-September 4)
Hours: Monday to Friday, 8:30AM–4:30PM / 40hrs per week (Additional duties starting at 7:30AM and going as late at 6:00PM may be assigned).

The Directors of Canoe & Kayak work together to design and implement staff training and Canoe & Kayak camps programming. Furthermore, they also ensure that the Harbourfront Centre Camps standard of quality and safety is upheld. The Directors will share responsibilities pertaining to staff management, as well as act as coordinators between the Harbourfront Centre Camps office and Senior Instructors. In the pre-camp season, Directors are responsible for assisting with staff hiring, staff training, and the Canoe & Kayak camps programming design. During the camp season, Directors are responsible for the management and well-being of campers and staff. Additionally, Directors will work alongside the Marine Camps Coordinator to coordinate day-to-day operations, while providing peripheral support to staff on group.

DUTIES
• Train and supervise staff of 12 Senior Instructors, 14 Junior Instructors and Instructors-in-Training volunteers
• Develop programming for staff training which adequately prepares them for the demands of their role as related to:
o Quality and content of relevant knowledge instruction and canoe/kayak skills
o Programming planning and design
o Group leadership and staff management (based on staff position)
o Safety management
• Develop programming and resources that meets programming promise in the camps brochure
• Facilitate daily scheduling of campers including beginning of day coordination and end of day drop-off
• Work alongside the camp medical staff to ensure healthcare and first aid is adequately provided at all times to staff and campers
• Plan and run camp specific meetings
• Administrative duties such as daily attendance, evaluations, incident/accident reports, etc.
• Provide superior customer service
• Other duties as required

SKILLS & REQUIREMENTS
Essential Criteria
• At least 19 years of age within the calendar year;
• Previous camp programming experience;
• Strong programming, leadership and organizational skills;
• Energetic, enthusiastic and responsible;
• Enjoy working with children;
• Police Reference Check and Vulnerable Sector Screening prior to June 29, 2020 is required;
• Bronze Cross, Canadian Red Cross Assistant Lifeguard, or NLS is required;
• Paddle Canada or ORCKA Instructor Certification in Canoeing and Kayaking is required;
• Valid Pleasure Craft Operator Card prior to June 29, 2020 is required;

Desirable Criteria
• Enrolled in or completed a post secondary degree as related to the position;
• Previous leadership or management training

Interviews: Will be held starting February 18-21, 2020 until all positions are filled

Qualified applicants are encouraged to apply before: March 31, 2020

Interested candidates should apply through our online recruitment portal at the link below. You will be asked to create a profile and will be taken to the application selection page:

https://harbourfrontcentre.campbrainstaff.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Healthcare Facilitator-Summer Camps

Indigenous Education Coordinator Trainee-Job Ref#20FC05

JOB DESCRIPTION

As this position is based on a grant the candidate must identify as from a First Nation, Métis or Inuit background.

Position Title: Indigenous Education Coordinator Trainee
Department: Education
Reporting to: Manager, School Visits
Key Relationships: Manager, Recreational Learning, Education Officers, PT Educators, Registrar, School Visits
Type of Employment: Contract
Period of Employment: April 1, 2020-March 31, 2021

Summary of Function:
Under the supervision of the Manager, School Visits, the Indigenous Education Coordinator Trainee will support all initiatives of the Education team. During the twelve-month placement, the successful candidate will shadow and support a number of different roles in the Education team. This will include time supporting Education Officers in their daily teaching capacity, the Registrar in all administrative processes, and the Manager in ongoing program development, renewal and what is required of overseeing a large scale, experiential learning program. Through the duration of the position, ongoing tasks related to the personal goals of the successful applicant will be identified and an action plan will be developed to support required skills for completion. This staff member will also work towards delivery of programs in School Visits, development of new programming initiatives, and support the operations of the Summer Camp (2020) and March Break Camp (2021)

DUTIES
Planning & Execution
• Supports the daily delivery of School Visits program, including shadowing, training and if comfortable, teaching of programs.
• Work with the School Visits team on an Indigenous Arts program (visual or performing arts as determined by comfort level and prior knowledge of successful candidate)
• Work with the Recreational Learning team to develop an Indigenous Arts camp program for implementation in Summer 2020 and/or March Break 2021
• Assist other team members as required

Content Development
• Develop training resources, including the delivery of professional development training sessions focused on Indigenous Arts practices and/or teaching Indigenous content for all Education staff members

Customer Service
• Provide exceptional customer service to all visiting school groups, teachers, students, campers and/or camp families;
• Support the Registrar, School Visits in processing of School Visits registrations.
Communications
• Maintain a weekly Indigenous news email to internal staff members, highlighting current events, activities and topics in the media;
• Liaise with departments and outside groups to support implementation and renewal of Education programs with Indigenous content

Workplace Health and Safety
• All staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

Skills & Requirements
Essential Criteria
• Post-secondary education focusing on Education and/or the Arts, or relevant work experience in an Education setting.
• 2-years’ experience in a comparable role in an arts related not-profit organization.
• Strong oral and written communication skills for all applications
• Superior organizational, time and project management skills
• Strong attention to detail
• Excellent interpersonal skills, able to work in a team environment
• Must be registered with Miziwe Biik Aboriginal Employment and Training.
Efforts • Job involves freedom of movement- standing, sitting, walking
• Job involves occasionally lifting boxes
• Job may require prolonged periods of time at a desk with the regular efforts of an office environment

Working Conditions
• Works with deadlines and varying schedules.
• Working conditions are a normal office environment with the usual risks and discomforts, no special safety precautions required
• Working conditions may include overtime, and could require weekend work. Work schedule will be adjusted accordingly.

Please e-mail your resume and cover letter (in one document)
E-mail: twalker@harbourfrontcentre.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants to apply. Suitable accommodations will be available upon request during the hiring process.

March and Summer Camp Counsellors

Marine Camps Coordinator-Summer Camp

Harbourfront Centre is a leader in providing internationally renowned programming in the arts, culture and recreation across a stunning 10-acre site at the heart of Toronto’s waterfront.

For more than 40 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating over 4000 events annually across its ten-acre site from music festivals to contemporary dance, to craft and design to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Summer Camps, one of Toronto's largest, most diverse and creative day camps.

ROLE STATEMENT
Position: Marine Camps Coordinator
Department: Recreational Learning
Compensation: $720 per week (plus compensation for training)
Number of Vacancies: 1
Job Type: Seasonal, Contract
Duration: April–September (Part-time in April-May / Full-time May 11–September 4)
Hours: Monday to Friday, 8:30AM–4:30PM / 35hrs per week (Additional duties starting at 7:30AM and going as late at 6:00PM may be assigned).

JOB DESCRIPTION
Working under the direction of Assistant Manager – Recreational Learning, the Marine Camps Coordinator supports all processes related to the successful operation of marine camp programs. The Marine Camps Coordinator will lead in initiatives, including the execution of marine camps end-of-day travel, end-of-session Sailing Open Houses, rainy day programming, weekly staff meetings, staff training and supply management. The Marine Camps Coordinator will provide exceptional customer service to all participants in our programs via phone, email, and face-to-face communication, and position themselves as the senior step in issue resolution. As a resource to new and returning staff, the successful candidate should be well versed in a day camp setting and have supervisor experience. The ideal candidate will face each day with a positive attitude and understand that shifting priorities require a flexible approach to daily tasks.

Please visit: www.harbourfrontcentre.com/camps for more camp information

DUTIES
• Assist in hiring, training, supervising and evaluating Canoe/Kayak Directors
• Assist in hiring, training and supervising Canoe/Kayak Senior and Junior Instructors
• Assist in hiring, training and supervising Canoe/Kayak Instructors-in-Training (IIT)
• Facilitate training and supervising Sailing Head Instructor and Instructors
• Assist in ordering marine program supplies and manage supply inventory
• Help program and facilitate rainy day programming for all marine camps
• Ensure marine camps are maintaining programming promise
• Help facilitate end-of-day pick-up/drop-off and provide updates to office staff/travel locations
• Manage and help facilitate Sailing Open Houses
• Administrative duties such as evaluations, incident/accident reports, scheduling, etc.
• Plan and run camp specific meetings
• Provide superior customer service
• Other duties as required

WORKPLACE HEALTH AND SAFETY
• All staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

SKILLS & REQUIREMENTS
Essential Criteria
• At least 21 years of age within the calendar year;
• Extensive experience paddling and or sailing;
• Previous supervisory experience required;
• Significant previous camp experience required;
• Strong leadership, programming and organizational skills;
• Energetic, enthusiastic and responsible;
• Enjoy working with children;
• Current Standard First Aid and CPR-C prior to June 29, 2020 is required;
• Valid Bronze Cross, Canadian Red Cross Assistant Lifeguard, or NLS prior to June 29, 2020 is required;
• Police Reference and Vulnerable Sector Screening prior to June 29, 2020 is required;
• Valid Pleasure Craft Operator Card prior to June 29, 2020 is required;

Desirable Criteria
• Enrolled in or completed a post secondary degree in related field;
• Valid G-Class driver’s licence is an asset;
• ORKCA/Paddle Canada and/or CANSail certifications are an asset

Working Conditions
• Standing for prolonged periods of time;
• Some stressful situations caused by numerous deadlines, varying work schedules;
• Some exposure to inclement weather conditions during outdoor and offsite programs;
• Weekend work can be required, particularly in Spring with staff hiring and training

Interviews: Will be held mid-April (or scheduled based on applicants’ availability)
Please send your resume and cover letter quoting Marine Camps Coordinator to:
Brittany Higgens, Assistant Manager, Recreational Learning

E-mail: bhiggens@harbourfrontcentre.com

Qualified applicants are encouraged to apply before: March 31, 2020

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Retail Supervisor-Job Ref #20J083

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a stunning ten-acre site at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating thousands of events annually across its ten-acre site from music festivals to contemporary dance, to craft and design, to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

The SHOP is to be a retail operation that reflects the overall mandate of Harbourfront Centre to be recognized as Canadas’s leading international Centre for contemporary arts, culture, and ideas, inspiring audiences and visitors with a breadth of bold, ambitious, and engaging experiences. The SHOP will become a destination source for unique, high-design, quality and artisanal items, and will provide an enhanced experience for visitors to the campus

ROLE STATEMENT
Position Title: Retail Supervisor
Department: Retail and Recreation
Reporting to: Retail and Recreation Manager and Marketing
Direct reports: Sales Associates
Key Relationships: Marketing, Craft and Design, Cultural Engagement, Info Desk, Box Office, Production,
Type of Employment: Part Time

Summary of Function:
As a Retail Supervisor, you will develop deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty by overseeing the level of customer service, day-to-day operations and visual up keep of merchandise and displays. Additionally, you will be responsible for the sales and money balancing, scheduling, various administrative asks, and the conduct of the sales associates. You will have the passion and sensibility for contemporary for Canadian craft and design.

DUTIES
Customer Service
• Provide exceptional customer service in the promotion and sale of Canadian contemporary craft and design
• Greeting customers and providing information about products and daily activities at Harbourfront Centre
• Provide a positive and welcoming visitor experience

Merchandise
• Working closely with Marketing to assist with visual displays of merchandise tables and windrows to cross promote product and campus activity
• Display and keep in an organized fashion all products shown in the store
• Monitor security and levels of stock in the store
• Be a point of contact with artist in regards to their consignment agreements and merchandise
• Assist in the selection and ordering of store stock

Store Maintenance
• Keep displays, store layout, and signage within current directive in coordination with Marketing
• Dusting, cleaning and of all shelving
• General cleaning of cash checkout area
• Ensure the premise is secure upon closing
• Supervise and motivate sales staff to ensure they adhere to their roles and responsibilities

Supervisor Tasks
• Measure and track company KPIs to ensure the Shop is meeting all goals
• Prepare weekly schedules
• Responsible for coin and register flats and ensure proper balancing
• Prepare daily sales summaries and reconciliations

Cash Handling
• Accurately process customer sales through Point of Sale system
• Perform day-end cash-off procedures as required including cash balancing, deposit reconciliation and POS related day-end tasks
• Secure cash and daily paperwork at end of shift

Workplace Health and Safety
• All staff are required to take reasonable care of their own health and safety and that of other personnel (including volunteers and interns) who may be affected by their conduct.

Skills & Requirements
Essential Criteria
• Experience in a gallery or museum shop atmosphere
• Ability to engage a diverse retail customer group by communicating the features and benefits of our unique merchandise
• Have a creative background in visual arts and/or craft and design
• Must be responsible and able to work unsupervised
• International candidates must have or be in the process of gaining a valid Canadian work permit
• Able to work varying shifts and weekends

Desirable Criteria
• An understanding in Harbourfront Centre’s Shop products including Canadian-made jewellery, craft and design products, and stationary
• Strong cash management skills and familiarity with using Point of Sale equipment
• Good computation skills and experience dealing with money
• Must have excellent interpersonal, communication and customer service skills, friendly outgoing personality to deal with the general public
• Previous experience in retail sales and/or customer service

Working Conditions
• Will be working on your feet for majority of shift
• 4-8 hour shifts between 10am-9pm most days including weekends and holidays
• Approx. 30-40 hours per week

Acceptable Applications must include:
• A current resume
• Responses indicating how you meet the essential criteria above

Application Deadline: February 24, 2020
Please quote Job Reference #19J083-ET to:
E-mail: bsteel@harbourfrontcentre.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Sales and Administrative Representative, Harbourfront Sailing and Power Boating -Job Ref. # 19J073

HARBOURFRONT CENTRE
Employment Opportunity
Sales and Administrative Representative
(Seasonal)

Job Ref. # 20J073-ET
Number of vacancies: 6

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a stunning ten-acre site at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating thousands of events annually across its ten-acre site from music festivals to contemporary dance, to craft and design, to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Currently, we are seeking a motivated and reliable individual to join our Sailing and Power Boating Department as a Sales and Administrative Representative. Positions are responsible for general administrative office duties, and specific responsibilities related to the particular areas, such as Corporate Programming, Membership, Rentals, and Instruction. All staff will be required to know all areas of the business and help out other staff members with each area.

MAJOR DUTIES FOR EACH ROLE:

Corporate Representative
• Research, execute and implement corporate sales objectives. Provide key assistance to management in the growth of corporate sales. Develop and implement corporate sales promotions
• Provide professional front line service delivery to clients and customers
• Arrange and coordinate corporate activities including assistance with boat and instructor resource allocation
• Ensure clients and prospective clients are well informed through regular and varied communication for event customization, with the view to gain as much information as possible at the initial stages of communication
• Identify and communicate internally opportunities to improve the corporate programme
• Ensure client profiles are up to date and appropriately filed
• Coordinate for corporate events including organization of merchandising, end of event presentation packs, on-site podium presentation and team photograph
• Conduct after sales service, for maintaining and building on existing relations
• Administer invoices and accounts receivables
• Participate all company sales and other duties including: opening and closing procedures, providing product and service information and selling our services, processing transactions, handling boat management, course/rental applications, preparing classrooms for courses, filing/ entering data, and maintaining building cleanliness
• Provide bar service including alcohol sales to members and students during events and Member Race Nights.

Member Relations Representative
• Responsible for front line delivery of sales. Assist in the conversion of students to membership. Assist in the development and implementation of sales promotion.
• Ensure members are well informed through regular and varied communication on issues and events, and to build positive relationships with members.
• Identify and communicate internally opportunities to improve programmes.
• Provide a driving force in the development of an active and attracting sailing and power-boating culture, community and environment.
• Ensure member and customer profiles are up to date.
• Monitor member boat usage and encourage “infrequent” users.
• Assist in coordinating “buddy sailing programmes” for individual sailors looking for crew and social interaction.
• Monitor execution of member reported maintenance procedures.
• Participate in Sales, Customer Service and other general duties including: opening and closing procedures, providing product and service information and selling our services, processing transactions, handling boat management, course/rental applications, preparing classrooms for courses, filing/ entering data and maintaining building cleanliness
• Provide bar service including alcohol sales to members and students during events and Member Race Nights.

Instructional Relations Representative
• Provide key assistance to management in the growth of instructional sales.
• Responsible for front line delivery of sales with regard to our products and services. Assist in the conversion of students to membership. Assist in the development and implementation of sales promotion.
• Provide professional front line service delivery to customers.
• Arrange and coordinate courses; including assistance with boat and instructor resource allocation.
• Ensure customers and prospective customers are well informed through regular and varied communication.
• Identify and communicate internally opportunities to improve the administration and marketing of courses.
• Ensure student database is up to date and appropriately maintained.
• Conduct after sales service, for maintaining and building on existing relations
• Administer courses and collect course evaluations and student practical assessments
• Exam marking and follow-up with customers
• Coordinate and administer OSA exams.
• Participate in Sales, Customer Service and other general duties as described by management, including: opening and
closing procedures, providing product and service information and selling our services, processing transactions, handling
boat management, course/rental applications, preparing classroom for course, filing/ entering data and maintaining
building cleanliness
• Provide bar service including alcohol sales to members and students during events and Member Race Nights.

Rental Relations Representative
• Provide key assistance to team in the growth of sales and in the development and implementation of sales promotion.
• Provide professional front lines service delivery to clients and customers at all times.
• Maximize business from qualified customers (past students, renters).
• Ensure members and prospective clients are well informed through regular and varied where required.
• Identify and communicate internally opportunities to improve the charter/ rental programme and to increase sales.
• Promote charter business through past charters, current/past members
• Ensure customer and boat administrative requires are stringently met and appropriately filed.
• Maintain customer database information
• Administer invoices and accounts receivables
• Participate in Sales, Customer Service and other general duties as described by management, including: opening and
closing procedures, providing product and service information and selling our services, processing transactions, handling
boat management, course/rental applications, preparing classroom for course, filing/ entering data and maintaining
building cleanliness
• Provide bar service including alcohol sales to members and students during events and Member Race Nights.

REQUIREMENTS:
• Secondary education with good grades in Math and English, preferably post-secondary education in the fields of Tourism/Hospitality/Leisure Management. Experience in customer service, sales and administration, preferably in sailing/club membership background
• Excellent communication and interpersonal skills in dealing with people with good professional telephone manner
• Good organization and time management skills, able to prioritize and meet deadlines
• Must be detail orientated, knowledge in Tessitura, Artifax, Power Point is an asset
• Must be enthusiastic, outgoing, ambitious, proactive, self motivating demonstrating initiative, resourcefulness, leadership and coordinating skills and work well in a dynamic team environment
• Must be computer literate, familiar with Microsoft Word, Excel, Google Docs, Google Drive, Facebook, Twitter, and Instagram
• Must be able to work weekends and statutory holidays
• Must be able to provide a Police Reference Check (Vulnerable Sector Screening) from the Toronto Police
• Smart Serve certification preferred

DURATION: June – September/October, 2020
HOURS: 2 positions at 32 hrs/week (including days, evenings, weekends and holidays) with a chance to pick up shifts
WAGE: $15.00 per hour

APPLICATION DEADLINE: March 01, 2020

Please send your resume quoting Job Ref. No. 20J073-ET to:
E-mail: jobs@harbourfrontcentre.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Seasonal Coordinator, Waterfront Explorations -Job Ref# 20J068

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a stunning ten-acre site at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating thousands of events annually across its ten-acre site from music festivals to contemporary dance, to craft and design, to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

ROLE STATEMENT
Position Title: Seasonal Coordinator, Waterfront Explorations
Department: School Visits
Reporting to: Manager – School Visits
Direct reports:None
Key Relationships: Manager – School Visits, Registrar – School Visits, Education Officer – Visual Arts, Education Officer – Urban Studies and Waterfront Explorations, Seasonal Educators, Waterfront Explorations
Type of Employment: Contract (4-5 days/week; April 6 - June 25)

Summary of Function:
Located at Harbourfront Centre, School Visits is an innovative field-trip centre that provides hands-on,
curriculum-based learning experiences through multidisciplinary programs. Within the School Visits
portfolio, Waterfront Explorations is a unique spring program offering both on-land and on-water
activities related to Toronto’s urban waterfront. We are currently seeking 1 individual committed to
education to join our 2020 Waterfront Explorations team. In this role, the Seasonal Coordinator,
Waterfront Explorations, will be supporting all administrative aspects of the program, including
registrations, scheduling, financial tracking, report generation, staff supervision and logistics as well as
teaching a selection of Visual Arts and Urban Studies programs to students from Kindergarten to Grade
12, as well in periods of high demand for classes.

DUTIES
Teaching
•Support all Seasonal Educators in program delivery, providing feedback on teaching
approaches, classroom management and content;
•Monitor progress of all students on site, providing assistance and encouragement
when necessary;
•Ensure all programs are executed to the highest standard of teaching excellence,
ensuring inclusion of all students remains a top priority;
•When scheduled, assume the role of a Seasonal Educator, including all aspects of
set up, program delivery and clean up.

Programming
•Prepare lesson plans based on existing resources and exemplars available for
educators);
•Participate with co-workers in research, development and writing for urban studies
programs to reflect annual changes in our 10 acre campus.

Administration
•Oversee the daily operations of the Waterfront Explorations program, including
communication with visiting teachers, staff management and all administrative
tasks;
•Accurate data entry for registrations, payment information and scheduling of
educators and other resources;
•Ensure storage areas are clean and consumable materials are replenished daily
•Communicate to the Education Officers when supplies need to be replaced and/or
ordered to ensure smooth operation of programs;
•Maintain personal schedule through our Staffing Online portal.

Human Resources
•Work closely with permanent Education staff to train, monitor, develop and
evaluate both staff and programs in the Waterfront Explorations division;
•Able to address customer service complaints in a timely manner.

Workplace Health and Safety
•All staff are required to take reasonable care of their own health and safety and
that of other personnel (including volunteers and interns) who may be affected by
their conduct.

Skills & Requirements
Essential Criteria
•A degree in Education (B.Ed.) or equivalent;
•Extensive experience working with children in a variety of settings (formal and
informal);
•Strong administrative skill set, including previous experience in a supervisor role;
•Enthusiastic, energetic and able to motivate students and staff alike;
•Highly organized, including strong time and stress management skills;
•Able to adapt to a variety of circumstances that may arise within this setting;
•Able to work 4-5 days/week for the entire duration of the contract (please note, this
position is not well suited to someone who is enrolled in a B.Ed. program in the
2019/20 year);
•Able to attend mandatory staff training on the following dates: Saturday April 25th;
Sunday, April 26th; Wednesday, April 29tht; Thursday April 30th
•Able to provide or willing to obtain a Criminal Background Check (with Vulnerable
Sector Screening).

Desirable Criteria
•Bilingual;
•Background in the Visual Arts (mixed media or ceramics);
•Background in history, geography, environmental science or sociology;
•Familiarity with Ontario Curriculum;
•Awareness of Ministry of Education and/or school board policies surrounding field
trips;
•Experience with Artifax Event Management software.

Working Conditions
• Some exposure to inclement weather conditions during outdoor Urban Studies programs;

Acceptable Applications must include:
• A current resume
• A cover letter
• 2 practicum reports or reference letters

Qualified Applicants are invited to apply by: February 28th, 2020

To apply: E-mail your application Quoting Job Ref. #20J068-ET to:
PRIA PATRONI
EDUCATION OFFICER – SCHOOL VISITS
Harbourfront Centre
ppatroni@harbourfrontcentre.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Seasonal Night Manager-Harbourfrontcentre Sailing and Power Boating-Job Ref#20J072

HARBOURFRONT CENTRE
Employment Opportunities
Night Manager (Evenings & Weekend) (Seasonal) (Full-time Hours)

Job Ref. #20J072
Number of vacancies: (1 x Full-time Seasonal)

is a leader in providing Harbourfront Centre internationally renowned artistic, educational and recreational programming across a stunning ten-acre site at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world by curating thousands of events annually across its ten-acre site from music festivals to contemporary dance, to craft and design, to sailing lessons. There is something for everyone at Harbourfront Centre, year-round.

Harbourfront Centre Sailing and Powerboating (HCSP), is currently seeking a motivated and reliable individual to join our team as a Seasonal Night Manager. This position will be responsible for supervising and supporting our Sales and Administration Staff, Dock Staff Representatives, and assisting with the Club Bar. They will be expected to close the club when on shift, complete fleet inventory and daily financial end of day checks, and communicate close out to management and the security team. The Seasonal Night Manager will be required to know all areas of the business in order to supervise and assist staff, and comprehensive training will be provided.

MAJOR DUTIES:

• Supervise and support Sales and Administrative Representatives, Dock Staff Representatives and Club Bar

• Oversee operations of Dock, Office and Bar while on duty, assigning tasks to staff and ensuring that responsibilities are carried in accordance with policies, and assisting where needed

• Provide professional front line service delivery to clients and customers, including handling customer complaints and resolutions when on shift

• Provide customers with product and service information selling our services, processing transactions, handling boat management, course/rental applications, preparing classrooms for courses, filing/ entering data, and maintaining building cleanliness

• Oversee boat and classroom resource allocation – ensuring that the correct amount of boats & classroom space is effectively assigned to scheduled rentals and courses

• Ensure that boat maintenance issues are correctly entered into the Teamwork database, manage the proceeding bookings and boat reassignment, and where necessary, keeping customers informed of developments and options

• Responsible for monitoring the weather in relation to customers safety and club policies, and making key decisions based on this, including grounding boats if adverse weather is forecast

• Ensure all club and company policies are adhered to with follow-up communications to HCSP Centre Manager should any issues arise in relation to these policies

• Prepare incident reports should any incident take place whilst on shift, and communicate this immediately to the HCSP Centre Manager

• Responsible for closing procedures, including end of day fleet inventory checks and daily financial deposits

• Ensure the building, sub structures, and fleet are secured at the end of the day, all boat keys are accounted for, the building is alarmed, and all is communicated to management and security

• Build positive relationships with members and provide bar service when required

• Any other duties as required

REQUIREMENTS
• Secondary education, preferably with post-secondary education in the fields of Tourism/Hospitality/Leisure/ Management. Experience in customer service, sales and administration, preferably in sailing/club membership background
• Previous experience as a supervisor or in a management role
• Excellent communication and interpersonal skills in dealing with people with good professional telephone manner
• Good organization and time management skills, able to prioritize and meet deadlines
• Must be enthusiastic, outgoing, ambitious, proactive, resourceful, self-motivating demonstrating initiative, exhibit leadership and coordinating skills and work well in a dynamic team environment
• Must be computer literate, familiar with Microsoft Office (Word & Excel), Facebook, Twitter, Instagram, Mail Chimp and Wordpress
• Must be able to work evenings, weekends and statutory holidays
• Smart Serve certification
• Knowledge in sailing or powerboating is an asset

DURATION: June – September, 2020

HOURS: Night Manager (Evenings & Weekends) Full-time Hours (Saturday to Wednesday)- 1 position at 35 hrs/week (including weekday, evenings, weekends and holidays) with a chance to pick up additional shifts

WAGE: $18 - $20 per hour

APPLICATION DEADLINE: March 01, 2020

Please send your resume quoting Job Ref. No.20J072-ET to:
Human Resources, 235 Queens Quay West
Toronto, ON M5J 2G8
E-mail: jobs@harbourfrontcentre.com

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply.