Current Employment Opportunities

Welcome to Harbourfront Centre's online resource for employment opportunities. Simply click on the title of each position listed below for further information. Specific application instructions can be found within each job posting.

Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply.

Dock Attendants

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world, presenting thousands of events annually from music festivals to contemporary dance, to craft and design, to visual arts and more. In addition, our unparalleled location nestled along the shores of Lake Ontario allows us to offer a wide-range of marine experiences. Welcoming visitors year-round, there is something for everyone at Harbourfront Centre!

We are currently on the look-out for several self-motivated and reliable Dock Attendants to join our Marine Operations department for summer 2021. If you love working outdoors, have a friendly and positive disposition and enjoy the world of boats and marinas, we would love to hear from you!

Position Title: Dock Attendant
Department: Marine Operations
Reporting to: Dock Master
Type of Employment: Seasonal, from May 1 to September 6, 2021. Possibility of extension to mid-October.
Work Location: Toronto central waterfront
Number of Vacancies: 7 to 10 positions
Rate of Pay: $15 per hour
Hours of Work: Rotating shifts based on a 7-days a week operation, including weekends and holidays. Work shifts can start as early as 9:00 AM and end as late as midnight. Hours of work vary and can be up to 30 to 40 hours per week.

SUMMARY OF MAIN DUTIES
  • Dock and undock large harbour charter and tour boats, large visiting yachts and perhaps some ships. Maintain cruise schedules, passenger reporting logs and records for line handling coordination, safety and berth management purposes.
  • Help customers dock and undock their pleasure craft within two public marinas and on boardwalk portions of the site.
  • Check-in and out all marina visitors. Assist with hotel like slip reservation bookings via Swell Advantage software and concierge services including the processing of agreements and associated payment for docking on campus.
  • Collect and process slip deposits and fees for season long customers. Ensure accurate completion of marina agreement paper work by ALL pleasure craft owners.
  • Conduct daily early morning dock walks to establish the exact positions, status, security and safety of all boats in marinas.
  • Assist with the cleaning and organizing of offices, washrooms, laundry and shower areas at marinas as needed.
  • Hose off the docks, collect garbage and recyclables, report maintenance concerns and maintain company equipment. Assist with the collection of floating debris such as weeds, plastic bags, bottles, cups etc. Keep the marina office area tidy and clean both in and out.
  • Provide weather data and other important notices and information to boaters. Monitor and keep bulletin boards tidy and neat.
  • Monitor and respond to calls on the VHF marine radiotelephone.
  • Rent Toronto Music Garden park self-guided audio tour devices (Marina Quay West only).
  • Assist customers with concierge services such as luggage, groceries, etc.
  • Sell retail products including ice, pump-out machine tokens and ice cream where applicable.
  • Promote and support a variety of activities including our Harbourfront Sailing and Power Boating operation, canoe/ kayak schools and clubs, Disabled Sailing, Blind Sailing Canada and all passenger vessel operations etc.
  • Operate a pump out service centre for boat waste management. Pump boat holding tanks out as needed. Maintain pump out machine via basic maintenance service (training will be provided).
  • Other duties as assigned.

SKILLS & ATTRIBUTES
  • Familiarity with either sailing, power boating, marina operations or commercial marine activities. Preference will be given to candidates with extensive customer service employment in a public marina, yacht club or a marine environment with similar services.
  • Organized and neat with a highly professional work ethic and appearance.
  • Energetic, dynamic, outgoing, personable, positive and polite. Must enjoy interfacing with the public.
  • Highly customer service oriented, must exhibit exceptional pro-active customer service skills.
  • Ability to work independently, without regular supervision.
  • Must be able to swim well and be comfortable working around water. Submission of valid swimming certificates will be requested.
  • Health & Safety experience is an asset.
  • First aid / CPR and water safety an asset.
  • Boat handling / driving experience an asset.
  • Cash handling and credit/debit card processing experience an asset.
  • Must enjoy working outdoors in all weather conditions i.e. hot and cold or rainy.
  • Submission of a Police Background check letter is a requirement. This can be obtained on-line via the Toronto Police Services web site. Cost is to be covered by candidate.

HOW TO APPLY
Harbourfront Centre is committed to diversity and inclusiveness and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.

Qualified applicants are invited to send a current resume and cover letter by April 23,2021 at the latest to jobs@harbourfrontcentre.com. Please quote Dock Attendant in the subject line of your application. We thank all applicants for their interest, however only those being considered for an interview will be contacted.

Interviews will be conducted throughout April virtually via Skype, Zoom or other platforms. Please respond swiftly if a school break or PA Day interview date is preferred. An onboarding orientation and site tour for new staff is being planned for May 3 and 4,2021, dependent on latest Covid-19 provincial guidelines.




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Harbourfront Centre / Current Opportunities